Shipping & Returns
Shipping Policy
Free Standard Shipping Australia Wide with Orders Over $100
● Delivery Service Providers:
We utilise the services of either Australia Post or another premium courier for all deliveries within Australia.
● Estimated Delivery Time:
The delivery timeline ranges from 2 to 8 business days from the date of dispatch, varying based on your specific location within Australia.
● Processing Duration:
Please allocate an additional 1-2 business days
● Tracking Information:
To facilitate a seamless delivery experience, all parcels are accompanied by a unique tracking number. This tracking number enables you to monitor the progress of your parcel during transit.
Return & Exchange Policy
If there is a defect in the product, we offer free returns or exchanges. However, if you wish to return or exchange the product due to a simple change of mind or size mismatch, you will be responsible for the shipping costs.
If you wish to return or exchange a product, please contact us via email (info@uggsalestore.com.au), and we will guide you through the process.